At nomorigine.com, we strive to provide high-quality service on the origin of names and surnames. If, for any reason, you are not fully satisfied with your subscription, we offer a refund policy under the following conditions:
Refund requests must be made within 15 days from the date of your last transaction. Beyond this period, no requests will be accepted.
Only the last transaction made under your subscription is eligible for a refund. Previous payments cannot be refunded.
To request a refund, please contact our customer service with the following information:
Your full name Your email address associated with your nomorigine.com account The date of the last transaction The reason for your refund request
Once your request is validated, the refund will be processed within 5-10 business days on the original payment method used for the purchase.
Subscriptions that violated the terms of use will not be refunded.
Refund requests are only valid for payments made after the subscription or automatic renewal of the subscription.
We thank you for your understanding and remain available for any further questions.